Privacy

Nymph Privacy Policy

Last updated: 20/3/2025

This Privacy Policy describes how Nymph (the “Site“, “we“, “us“, or “our“) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nymph.website (the “Site“) or otherwise communicate with us (collectively, the “Services“).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated”date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Communicate with you
  • Provide the Services
  • Comply with any applicable legal obligations
  • Enforce any applicable terms of service
  • Protect or defend the Services, our rights, and the rights of our users or others

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information“, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number
  • Account information including your username, password, security questions
  • Shopping information including the items you view, put in your cart, or add to your wishlist
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services

Some features of the Services may require you to provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies, pixels, and similar technologies (“Cookies“). Usage Data may include:

  • Device information
  • Browser information
  • Information about your network connection
  • Your IP address
  • Other information regarding your interaction with the Services

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment
  • Advertising partners, who may collect information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or their policies and practices.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services, including to:

  • Process your payments
  • Fulfill your orders
  • Send notifications related to your account, purchases, returns, or exchanges
  • Create, maintain, and manage your account
  • Arrange for shipping and facilitate returns

Marketing and Advertising

We use your personal information for marketing purposes, such as:

  • Sending marketing, advertising, and promotional communications via email, text message, or postal mail
  • Showing you advertisements for products or services

Security and Fraud Prevention

We use your personal information to:

  • Detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity
  • Protect the security of your account and credentials

If you believe your account has been compromised, please contact us immediately.

Communicating with You

We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For details, see Shopify’s Cookie Policy.

You can manage Cookies through your browser settings. However, blocking Cookies may impact your user experience.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and service providers (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)
  • Business and marketing partners, including Shopify
  • Affiliates, or within our corporate group
  • Law enforcement or legal requests, to comply with applicable legal obligations

We do not sell or share sensitive personal information for targeted advertising.

User-Generated Content

If you submit product reviews or other content in public areas of our Services, it will be visible to others. We are not responsible for how others use this information.

Third-Party Websites and Links

Our Site may link to third-party websites. If you follow these links, please review their privacy and security policies. We are not responsible for third-party practices.

Children’s Data

Our Services are not intended for children. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We take reasonable security measures to protect your data. However, no system is 100% secure. Avoid sharing sensitive information over unsecured channels.